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4 comments

  • Official comment
    Léa

    Hi all!

    We've fixed some issues liked this with the Output in the last few versions (2.7/2.8). This was due to an incorrect calculation when the zoom level in the Windows settings wasn't at 100%.

  • Léa

    Hi,

    Sorry for the inconvenience. From what I can see there seems to be two issues here:

    1. In the second screenshot, what you see is the Test Card. To hide it, please disable the option in Output -> Show Test Card.

    2. What I'm wondering in both screenshots is why the output window only shows a small part of your canvas. Could you please create a private ticket with this form, with details about the issue and your hardware configuration if there is something wrong there?

    Thanks in advance.

    Have a nice day!

     

    0
  • Franco Gabriel

    Hi, thanks in advance for your help. I followed the directions in 1, and the work appears.

    As for the configuration, I have 2 monitors. 1- Benq EL2870u; 2- AOC 2470w.

    If you are using monitor 2 , it will appear as in image 2. If it is monitor 1, it will appear as image 1.
    Monitor 2 is set as primary.
    Thanks.
    (google automatic translation)

    Image 1
    Image 2

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  • Léa

    Hi again,

    Thanks for the details. I created a private ticket to ask you a few additional questions.

    If other users encounter a similar issue, please report it with this form, with details about your computer model and configuration as well as the resolutions of the monitors you use. Thanks in advance.

    Have a nice day everyone!

    0

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