FAQs – HeavyM

Licensing and Sales

I can't register my license in HeavyM.
Can I try HeavyM for free before buying a license?
How long do HeavyM licenses last for?
I have a Lifetime license, how do I renew my updates access?
I have a subscription license, how does auto-renew work?
Can I use HeavyM on multiple computers?

HeavyM Basics

Are there learning materials or community forums?
Can I use HeavyM without an internet connection?
Where can I find all the downloadable versions of HeavyM?
How do I open a projection? Can I preview my work without a video projector?
Does HeavyM work well with the Olga kit?

Software Troubleshooting

System requirements
My antivirus is blocking the installation of HeavyM.
I can’t launch HeavyM or a projection window.
My interface looks weird, everything is too small/too big on my Windows device.
I’m having performance / video playback issues.
When I launch a fullscreen projection it doesn’t fit the resolution of my display / It is overlapping on different screens.

Legal disclaimer: the information contained in this FAQ is provided to you “AS IS” and does not constitute legal advice. HeavyM makes no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to this FAQ.